Being a Lakeland videographer means so much more than just coming up with videos for companies. There’s so much more to the role than you would expect. It also means having the capacity to listen to the clients that you work with and bringing their visions to life on the screen to help them achieve their goals via their video projects.
Of course, as a professional videographer, you would like to say that you’re the professional to meet your client’s needs, but are you really? Clients are aware of what kind of videographer will work best for their needs, but how are you so sure that you are the one to meet those needs?
You can be skilled on a technical and creative level, but do you know how to maintain consistent and good quality communication with the client for the duration of the project? This is just one of the many traits that good clients expect and need from the video professionals that they hire.
It’s important to do well because if the first project goes well, you’re almost guaranteed a repeat customer. Here are some things that good clients expect from a Lakeland videographer.
Clear, consistent communication
As mentioned, clients always expect and need good communication from the professionals that they work with. This is especially true today, where we live in an age where messages can be easily sent in real-time halfway around the world with a click of a button, and this technology is being widely used in the business world.
While you don’t have to be “on” all the time, you are still expected to answer any legitimate questions and concerns that the client may have on a timely basis. It’s important to establish your hours of availability so that your clients will know when they can expect a response from you and adjust accordingly.
The ability to understand and provide what they need
In addition to professional communication, a good Lakeland videographer knows how to communicate with their clients and understand what they want and need out of their video.
A lot of people mistake good communication to mean simply talking to a client and being a good salesman, but good communication also includes being a good listener and understanding what the client is trying to say.
With effective communication, you are better capable of providing the client with the final video that will help them accomplish their goals. In addition to this, you also have to recognize when your professional opinion should be followed in opposition to your client’s wants. Sometimes, you really do know best.